“Our involvement in this project initially began because our Permavoid product was specified,” Russell Summers, Technical Sales Manager at Polypipe CGU, said, “the site’s levels proved to be challenging, with very limited cover, and our solution was able to fulfil the requirements that come as a result of that so, when Jason Thomas [Area Sales Person at merchant Grant & Stone] came to us on behalf of the contractor, B. Jacks, with a brief, we worked our magic, produced a take-off and secured the order within two weeks.
“This was our first time working with B. Jacks, so it was great to be able to lean on the strong relationship that Jason has with the team to fulfil the requirements of the project.”
Jason Thomas, Area Salesperson at Grant & Stone, said: “B. Jacks are one of our biggest customers and we’ve had a very long working relationship, which has only grown stronger over time. They trust us because of our knowledge and our quality product offering and the fact that our relationship with Polypipe CGU is so solid only supports that further.
“The process for this project has been seamless – as soon as we contacted Russell, he took the lead and the project went perfectly. Communication and deliveries have been as good as they can possibly get, which has resulted in a great experience all round.”
