“Winvic prioritises the use of innovation and, in this instance, the buildability and usability of the product has been great. I had a good expectation of what support I would get from both a key account and technical perspective, and the design development that we had was brilliant. The bespoke chambers allowed us greater flexibility, which was really useful when finding the right solution, but there’s a big time-saving aspect too – the pre-formed chambers have provided a great element for programme investment of time.
“Quite a few of our engineers had never used pre-formed manual systems before, let alone the Polypipe CGU system, so they’ve been really impressed with how it works, how easy it is to install once we were on site and the speed and efficiency of it”, Will continued, adding: “For me, the whole process throughout has been really good”
“The relationship that we have with Will and the rest of the team at Winvic is what makes this such a successful partnership,” Lee said, “going back to the very early stages of this project, Will came along to our Loughborough factory and had a tour, allowing him to really see and understand the workings of the team and the system before placing any orders.
“Since then, we’ve been in regular contact, with both sides able to pick up the phone or drop an email to ask questions or resolve any issues and it’s been extremely effective. We’re working in a way that allows things to be actioned swiftly, and with the best possible solution. A great example of this is that the drainage had been ordered for a particular part of the project, and then the design changed so, instead of scrapping an entire pipe run, we’ve been able to send someone to site and make the appropriate amends.”